Money Back Guarantee
Maximum Refund Guarantee
To be eligible for the ATH Maximum Refund Guarantee, the refund claim must be submitted within the same calendar year in which the return was prepared. Additionally, the larger refund or reduced tax liability must not result from incomplete, inaccurate, or inconsistent information provided by you, decisions made by you, your choice to forgo claiming a deduction or credit, conflicting tax laws, or alterations in tax laws post January 1, 2023.
No Surprise Guarantee
If we fail in delivering any of the key advantages outlined in our “No Surprise Guarantee” (which comprises Upfront Transparent Pricing, Transparent Process, Free Audit Assistance, and Free Mid-Year Care Check-In), you will be eligible for a 50% discount on next year’s tax preparation fee when filing with ATH Tax.
100% Accuracy Guarantee
If ATH Tax makes an error on your return, we will reimburse 100% for any resulting penalties and interest, up to $10,000 in penalty & interest charges. The ATH 100% Accuracy Guarantee applies if errors are not a result of incomplete or inaccurate information provided by you, your unsupported or incorrect positions, your decision not to claim a deduction or credit, conflicting tax laws, or changes in tax laws after January 1, 2024.
100% Satisfaction Guarantee
We’re so certain you’ll be satisfied with the tax preparation services at our offices; you only pay us if you accept your return. By authorizing ATH to e-file your tax return or by taking the completed return to file, you are accepting the return and are obligated to pay all fees when due.